Once you've booked your time slot, youll be sent a conformation to your email with a scheduled zoom-call link. During the Zoom call, we will go over all your requests, such as colors, gemstone type, etc. Once we have everything we need to begin your project, we will continue to update you with progresss pics and videos so that you'll have access to the creative journey.

Custom artwork can take anywhere from 2 weeks for smaller pieces to complete. Large artwork can take up to 1 month. These estimated times are based on a worse case senario. You'll be updated during the time your piece is being worked on until it's ready for shipment.

Custom artwork is just that... custom. Custom art pieces are created with all your request implemented so that it will fit your personal space. Before we even begin your piece, a live 1-on-1 Zoom call will take place so we can gather your style requests for the custom piece. During the physical creation process, you will be constantly updated via email with pictures and videos of the arts progress. It is only during this time can you request changes to be made. After the piece is completed and approved by you, we will ship the item. No returns will be accepted for any artwork safely delivered to the buyers address. However, refunds will be honored if your art is delivered damaged.

Ready-To-Ship wall and table art is available here on the site, SincerelyOpulence.com in the "His home" catagory and OpulenceClothing.com in the 1 of 1's section. You can only purchase custom orders and Florida pick-up-only art from Opulux.co.

For artworks that arrived damaged please send various images of the damage so we may see what went wrong with the order. Please contact us by replying to your Opulux Designs shipment confirmation email with attached images.